Satisfaction Guarantee

Risk Free

You pay no upfront fee till you see your website home page ready and are satisfied with it’s design. Details are mentioned below.

risk-free

How the website design process works ?

Step 1 - Home Page Design

• Once you engage us, we will show you a number of color combination design templates.
• Once a template/color scheme is selected, we design your Home Page.
• We make design changes as per your request. Once you are satisfied, only then we request a 30% deposit.
• If we fail to satisfy you, you pay nothing. You can simply drop the project, no questions asked.

Step 2 - All Web Pages Design

• We design your remaining web pages.
• Text, your business images and any other content has to be provided by you.
• We can provide content writing service at an additional cost. That is not included in the package.
• Once all pages are ready, we will request 40% more payment.

Step 3 - Training and Testing

• We provide training on managing and updating the website.
• We setup the hosting and point your domain to the website. Hosting charges are payable directly to third parties, unless included in the web design package.
• You test and check that everything is working smoothly for 3 days.
• We request remaining 30% payment.

Step 4 - Support

• We troubleshoot any errors that may arise during the period of maintenance support, as described in the service agreement.
• Any enhancements you need thereon are provided at an hourly rate.

How the graphic design process works ?

Step 1 - Understanding your design preferences

  • If you already have a company logo, desired color scheme in mind or some reference designs that you like, we request you to share those. 
  • Or we can start fresh and show you a number of designs and color combinations to understand your preferences.

Step 2 - Initial deposit and work start

  • We request a 30% initial deposit and start work on your given task.

Step 3 - Samples and changes

  • We share the work created with you in low-resolution, watermarked images. We make changes as per your requirements or create new revisions.
  • Every graphic design package will include three different samples. There will be a maximum of five revisions for all graphic design packages except for complete brand identity design. 
  • For brand identity design, there is no cap on the number of revisions.

The Guarantee!

  • If even after changes and multiple revisions, we are unable to satisfy you, we fully refund your initial deposit.

Step 4 - Final payment and files

  • Once you are fully satisfied, we request remaining 70% of the payment. Upon payment, we transfer the high res files to you. You will own 100% copyright of the artwork you hired us to create.

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